Jira Service Management

{"xsrfToken":"68a7ca56-cc03-46cd-8fe9-fe7cf20b60d4_5dfdbaa24d7c9f01369530ba4269cd672ad26128_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/412050c1-1a4b-4e53-8f32-f0a77acde9c0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjODMyODhhNS0yYzhhLTRiZjktODA2OC1jZTBlZmY0ODA3NTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQxMjA1MGMxLTFhNGItNGU1My04ZjMyLWYwYTc3YWNkZTljMCI6WyJyZWFkIl19LCJleHAiOjE2MTQ3NzM3NTEsIm5iZiI6MTYxNDc3MzA5MX0.00SDAH7KZaAKwID7a52x8Jy6DLFiD65zvmvfp60QfrQ&client=c83288a5-2c8a-4bf9-8068-ce0eff480751&mode=fit","logoId":"412050c1-1a4b-4e53-8f32-f0a77acde9c0","isLogoAvailable":true,"helpCenterTitle":"Welcome to DOMS Service Desk","sharedPortalName":"DOMS Service Desk","userInitialAnnouncementHeader":"IMPORTANT INFORMATION","userInitialAnnouncementMessageWiki":"<div class=\"table-wrap\"> \n <table class=\"confluenceTable\">\n <tbody> \n <tr> \n <th class=\"confluenceTh\">Important Notice for users with CPB539 boards</th> \n </tr> \n </tbody>\n </table> \n</div> \n<div class=\"table-wrap\"> \n <table class=\"confluenceTable\">\n <tbody> \n <tr> \n <th class=\"confluenceTh\">Necessary PSS Manager Update</th> \n </tr> \n </tbody>\n </table> \n</div> \n<p>All PSS 5000 systems with CPB539 boards delivered before May 20th, 2020 must be updated with the latest PSS Manager. <a href=\"https://downloadcenter.doms.com/main.asp?parent=916\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">PSS Manager Update </a></p> \n<div class=\"table-wrap\"> \n <table class=\"confluenceTable\">\n <tbody> \n <tr> \n <th class=\"confluenceTh\">Failure to do this before January 2021 will result in your PSS Application not restarting after a power outage, reset or system reboot. </th> \n </tr> \n </tbody>\n </table> \n</div> \n<p>For more details about this update we kindly refer to Doms Download Center (DDC), ref.: <a href=\"https://downloadcenter.doms.com/main.asp\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">DOMS Download Center </a></p> \n<div class=\"table-wrap\"> \n <table class=\"confluenceTable\">\n <tbody> \n <tr> \n <th class=\"confluenceTh\">If PSS Manager is not updated before Feb. 2021. and the PSS application not responding issue is observed at a later date, the Issue can easily be resolved, simply by installing the latset version of Manager update sw.</th> \n </tr> \n </tbody>\n </table> \n</div> \n<p>Download latest PSS manger update package \"469.02.106\" via this link.<br> <a href=\"https://downloadcenter.doms.com/download.asp?Id=1234\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://downloadcenter.doms.com/download.asp?Id=1234</a></p> \n<p>Login to PSS webpage<br> install the PSS Manager update package 469.02.106 using PSS menu 5.2<br> ( notice that after installation the installed version is listed as 469.01.106, ´this is correct´ )</p> \n<p>PSS functionalty will automatically be restored after manager update.</p> \n<div class=\"table-wrap\"> \n <table class=\"confluenceTable\">\n <tbody> \n <tr> \n <th class=\"confluenceTh\">It is highly reccomended that also upgrade all other PSS suite sw to the latest versions available in Doms Download center</th> \n </tr> \n </tbody>\n </table> \n</div> \n<p>Please notice that you can subscribe on all news and updates in DDC by ticking the \"Subscripe\" field.</p> \n<div class=\"table-wrap\"> \n <table class=\"confluenceTable\">\n <tbody> \n <tr> \n <th class=\"confluenceTh\"> </th> \n </tr> \n </tbody>\n </table> \n</div> \n<div class=\"table-wrap\"> \n <table class=\"confluenceTable\">\n <tbody> \n <tr> \n <th class=\"confluenceTh\">IMPORTANT INFORMATION using DOMS Service Desk.</th> \n </tr> \n </tbody>\n </table> \n</div> \n<p>Doms Service Desk (DSD) enables you to register your issues and follow their progress with email notifications when status changes occur.<br> In order to provide clarity of the issue we encourage you give a detailed description of the problem and attach peep traces and other relevant documentation which help us to understand the problem.</p> \n<p>By entering an issue in DSD, you also accept to be invoiced for the time DOMS Support spends working on it. Also notice that it is mandatory the PO# (purchase order number) is filled in no matter if this is used by your company or not. If your account is misused, it will be blocked.</p> \n<div class=\"table-wrap\"> \n <table class=\"confluenceTable\">\n <tbody> \n <tr> \n <th class=\"confluenceTh\">If you have any questions about the Doms Service Desk, please contact <a href=\"mailto:support@doms.dk\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">DOMS Support</a></th> \n </tr> \n </tbody>\n </table> \n</div> \n<div class=\"table-wrap\"> \n <table class=\"confluenceTable\">\n <tbody> \n <tr> \n <th class=\"confluenceTh\">New User.</th> \n </tr> \n <tr> \n <td class=\"confluenceTd\">Not a registered user yet? <br> please contact <a href=\"mailto:support@doms.dk\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">DOMS Support</a> and get your Service Desk login.</td> \n </tr> \n </tbody>\n </table> \n</div> \n<div class=\"table-wrap\"> \n <table class=\"confluenceTable\">\n <tbody> \n <tr> \n <th class=\"confluenceTh\">Doms Download Center.</th> \n </tr> \n <tr> \n <td class=\"confluenceTd\">All published DOMS documentation, such as manuals and Interface Notes.<br> Now available on the <a href=\"https://downloadcenter.doms.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Doms Download Center</a></td> \n </tr> \n </tbody>\n </table> \n</div> \n<div class=\"table-wrap\"> \n <table class=\"confluenceTable\">\n <tbody> \n <tr> \n <th class=\"confluenceTh\">Terms of Use Policy.</th> \n </tr> \n <tr> \n <td class=\"confluenceTd\"><a href=\"https://downloadcenter.doms.com/DOMS%20Terms%20of%20Use%20Policy%20(DDC)%2022052018.pdf\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Please read Terms of use </a></td> \n </tr> \n </tbody>\n </table> \n</div>","translations":{"en-US":{"helpCenterTitle":"Welcome to DOMS Service Desk","sharedPortalName":"DOMS Service Desk","announcementHeader":"IMPORTANT INFORMATION","announcementMessage":"||Important Notice for users with CPB539 boards||\n\n||Necessary PSS Manager Update||\n\nAll PSS 5000 systems with CPB539 boards delivered before May 20th, 2020 must be updated with the latest PSS Manager. [PSS Manager Update |https://downloadcenter.doms.com/main.asp?parent=916]\n\n||Failure to do this before January 2021 will result in your PSS Application not restarting after a power outage, reset or system reboot. ||\n\nFor more details about this update we kindly refer to Doms Download Center (DDC), ref.: [DOMS Download Center |https://downloadcenter.doms.com/main.asp]\n\n||If PSS Manager is not updated before Feb. 2021. and the PSS application not responding issue is observed at a later date, the Issue can easily be resolved, simply by installing the latset version of Manager update sw.||\n\nDownload latest PSS manger update package \"469.02.106\" via this link.\nhttps://downloadcenter.doms.com/download.asp?Id=1234\n\nLogin to PSS webpage\ninstall the PSS Manager update package 469.02.106 using PSS menu 5.2\n( notice that after installation the installed version is listed as 469.01.106, ´this is correct´ )\n\nPSS functionalty will automatically be restored after manager update.\n\n||It is highly reccomended that also upgrade all other PSS suite sw to the latest versions available in Doms Download center||\n\n\nPlease notice that you can subscribe on all news and updates in DDC by ticking the \"Subscripe\" field.\n|| ||\n\n||IMPORTANT INFORMATION using DOMS Service Desk.||\n\nDoms Service Desk (DSD) enables you to register your issues and follow their progress with email notifications when status changes occur.\nIn order to provide clarity of the issue we encourage you give a detailed description of the problem and attach peep traces and other relevant documentation which help us to understand the problem.\n\nBy entering an issue in DSD, you also accept to be invoiced for the time DOMS Support spends working on it. Also notice that it is mandatory the PO# (purchase order number) is filled in no matter if this is used by your company or not. If your account is misused, it will be blocked.\n\n||If you have any questions about the Doms Service Desk, please contact [DOMS Support|mailto:support@doms.dk]\n\n||New User.\n|Not a registered user yet? \nplease contact [DOMS Support|mailto:support@doms.dk] and get your Service Desk login.\n\n||Doms Download Center.\n|All published DOMS documentation, such as manuals and Interface Notes.\nNow available on the [Doms Download Center|https://downloadcenter.doms.com/]\n\n||Terms of Use Policy.\n|[Please read Terms of use |https://downloadcenter.doms.com/DOMS%20Terms%20of%20Use%20Policy%20(DDC)%2022052018.pdf]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your Jira administrators","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":false,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true}}